Delivery Info
Delivery Information
We aim to make your shopping experience as smooth and reliable as possible. Below you’ll find everything you need to know about our delivery process.
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next working day.
Delivery Times
Estimated delivery times may vary depending on your location:
- UK Standard Delivery: 2–4 business days
- UK Express Delivery: 1–2 business days
- International Delivery: 5–10 business days
Please note that delivery times are estimates and may be affected by factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected delivery option. We may occasionally offer free delivery promotions.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.
Delays & Issues
While we do our best to ensure timely delivery, delays can sometimes occur. If your order has not arrived within the expected timeframe, please contact our support team and we’ll be happy to help.
Incorrect Address
Please ensure your delivery details are correct at checkout. We are not responsible for delays or lost items due to incorrect or incomplete addresses.
Lost or Damaged Items
If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date with your order number and details. We will work quickly to resolve the issue.
Contact Us
If you have any questions about your delivery, feel free to get in touch with our support team.
Thank you for shopping with us!